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   February 14, 2017  
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[00:00:17] <MasterXen> Citrix talked us into them :) We have 5 instances per SDX so use a couple for DMZ (Prod and Test) and Internal (Prod, Test and a spare)
[00:00:48] <uncon> i'm sorry
[00:02:39] <MasterXen> :) they are great devices, useful in our environment
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[02:12:09] <Forge___> Hi All - looking for the load balancer visualiser tool referenced here https://docs.citrix.com/en-us/netscaler/11/traffic-management/load-balancing/load-balancing-manage-setup/lb-visualizer.html
[02:12:44] <Forge___> any idea where I can find it ? Searched the citrix support site and no mention of it. Perhaps it's been renamed or rolled into another tool that I'm not aware of
[02:37:31] <MasterXen> Forge___ what version of NS?
[02:42:43] <Forge___> 11.1
[02:44:10] <MasterXen> right click on any LB or CS VIP and you'll see Visualizer
[02:45:36] <Forge___> how about that
[02:46:29] <MasterXen> that screenshot they have for v11 is from an older version of NS
[02:46:41] <Forge___> How did I miss that !
[02:46:54] <Forge___> thanks MasterXen
[02:47:21] <MasterXen> no worries
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[07:52:59] <PeetPlanlos> heylo :) whats a good way to exclude a folder from my redirected "desktop" folder?
[07:53:32] <PeetPlanlos> i use active writeback so its not possible to exclude or?
[07:54:52] <PeetPlanlos> i ask because i have a xenapp folder with apps on my published xendesktop.. these appicons get (numbers) behind and grow..i want exclude it to let the receiver create it every time .. is it possible?
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[10:12:56] <plam40> Hello all !
[10:13:05] <PeetPlanlos> hi
[10:13:19] <plam40> I am looking for any alternative to SysTrack
[10:13:34] <plam40> Anyone has something in mind ?
[10:13:52] <plam40> or even better if played with !
[10:13:53] <plam40> :)
[10:15:47] <plam40> I am particularly interested in the dependency view that they have - it shows all network activity of processes with latency and remote address in a nice tree map with drill down
[10:16:47] <plam40> unfortunately very poor support and lots of bugs, that is why I look for another similar tool
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[14:23:43] <David62277> tabularasa how did you get licenses for unidesk?
[14:25:50] <RSRevord> bug your rep, there are ways
[14:27:22] <David62277> idk who my rep is anymore
[14:27:32] <RSRevord> ouch not good!
[14:27:51] <David62277> they never call or write... i feel neglected
[14:29:45] <RSRevord> thats awful
[14:29:53] <RSRevord> should least be getting a lunch here or there on them
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[14:40:41] <nyner_> did I hear free licenses for unidesk?!?!
[14:40:53] <David62277> trying to snag some for testing
[14:41:37] <David62277> i want to see if it can layer user settings (replace UPM)
[14:51:40] <tabularasa> David62277: yes, i asked my rep
[15:01:06] <David62277> i have no idea who my rep is... think i may have talked to them once a couple years ago
[15:01:32] <David62277> most likely is someone else by now
[15:03:46] <_hardlock> i think upm can not be replaced by unidesk yet
[15:03:58] <_hardlock> they said so in todays webinar
[15:04:24] <_hardlock> unless you do persistent vdi
[15:04:38] <_hardlock> http://www.unidesk.com/support/kb/can-i-use-unidesk-user-profile-management
[15:04:48] <_hardlock> but they are working on that
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[15:40:38] <SysTom> NetScaler update, on 10.5, update to the latest version, or bump up to 11/11.1?
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[16:20:33] <braynyac> good morning everyone
[16:20:49] <tabularasa> morning
[16:21:19] <braynyac> In the mood for a mystery? =)
[16:21:52] <tabularasa> aren't we always?
[16:21:59] <braynyac> touche
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[16:25:14] <braynyac> XenApp 6.5, HRP 6, Win2k8 R2, all patches, XenServer 7, hotfix 22, PVS 7.6.1.8 server and target - this is a brand new build, via MDT (thanks to Eric @ XenAppBlog), in testing to replace current image (built using MDT, same process), so that we can roll out Office 2016. The test VM will randomly "lock up" - all user sessions get disconnected, can't connect
[16:25:14] <braynyac> through the console, CPU utilization goes to 0, but still shows as up in PVS, can still ping it, and users are still connected, according to AppCenter. We do have a case open with Citrix support, just waiting for it to dump again so we can grab it, but figured I'd ask around to see if anyone has a clue. It's got us stumped...
[16:25:39] <braynyac> Sorry- brand new build of XenApp, not the rest of the environment
[16:25:42] <braynyac> should have been more specific
[16:26:10] <braynyac> current env is identical, except for Windows updates and Office 2016 (current is Office 2013).
[16:26:42] <citrixslackbot> <marvinn> AV scanner?
[16:26:45] <braynyac> And of course, now that we have it set to dump to the write cache drive, the system has been up and stable =)
[16:26:56] <braynyac> No AV in the image - they reboot nightly, so we stay away
[16:27:07] <braynyac> Thanks, I always forget that bit
[16:27:17] <Astorion> Hi Guys. I am new here and need help with netscaler deployment. I already went over the deployment guide but I need to understand and put together the pre requisite before installing the VPX
[16:28:26] <braynyac> Anyways, outside of that, MDT is great, moving all of our scripts to PowerShell for our builds. Thinking about moving to Chocolately, on an internal repository.
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[16:29:21] <braynyac> I know this probably akin to asking vi vs emacs, but what do you all think between SVN and Git? We are looking for a centralized repo for scripts, gists, etc. and I know basically nothing about either
[16:30:08] <tabularasa> woa
[16:30:12] <tabularasa> that's annoying
[16:30:20] <braynyac> quite
[16:30:25] <tabularasa> i know nothing also, but we use Git
[16:30:28] <tabularasa> and choco is awesome
[16:30:42] <braynyac> fortunately it's only a small subset of users who KNOW they are testing, so that makes it a bit better
[16:30:42] <tabularasa> you disable telemetry on office 2016?
[16:30:52] <braynyac> yeah, we have been playing with Choco for a bit
[16:31:20] <braynyac> No, I don't think we have...I remember talking with you about this a while ago, but I handed off to my senior engineer. I'll follow back around with him
[16:36:44] <braynyac> One of these days we'll get to XA7.x...
[16:36:53] <braynyac> stupid 10 year old Win CE thin clients
[16:37:27] <tabularasa> good lord
[16:37:29] <braynyac> Astorion: what are you trying to accomplish with your config?
[16:37:31] <braynyac> lol
[16:37:33] <braynyac> oh yeah
[16:37:37] <braynyac> talk about ROI
[16:38:16] <tabularasa> this is true.. haha
[16:38:25] <braynyac> trying to move to IGEL, but our "desktop engineers" can't figure out how to do ANYTHING with it
[16:38:31] <Astorion> User access from Home and also all communication through Netscaler between two domains
[16:39:15] <braynyac> Astorion: user access from home to _what_? Web Interface? StoreFront? Datacenter network (i.e. VPN)?
[16:39:54] <braynyac> So you have two separate domains, and you want all traffic between them routed through the Netscalers?
[16:42:25] <SuicideJ4ck> braynyac: are you using cache in ram with hard disk overflow?
[16:42:39] <SuicideJ4ck> I had PVS machines locking up and it was the write cache was filling up. I defragged the master and merged versions and the problem went away
[16:45:46] <BobFrankly> hopefully not in that order :P
[16:46:43] <braynyac> SuicideJ4ck: Yes. However, production is set up nearly the same. Prod VMs - 10vCPU, 60 GB RAM, Write cache = 8GB, write cache disk = 65 GB. Test VM - 10vCPU, 60 GB RAM, Write cache = 12 GB, write cache disk = 65 GB. We use ControlUp to monitor the XA infra, and we do overflow to disk, but typically not much. And definitely nowhere near enough to fill
[16:46:43] <braynyac> it up.
[16:46:58] <braynyac> only difference is the actual RAM cache size
[16:48:30] <braynyac> Also, these are brand new images builds, so the base vdisk is sealed with BIS-F and then published, we're not merging a bunch of vdisk versions.
[16:49:20] <braynyac> So, this is our mystery for the month =)
[16:49:24] <BobFrankly> every time I think 'that should be enough space', some of our users take it as a challenge
[16:49:30] <braynyac> lol
[16:49:57] <BobFrankly> I wish there was better insight into the write-cache
[16:50:13] <SuicideJ4ck> bobfrankly: definitely not in that order. thanks for pointing that out. ;)
[16:50:13] <braynyac> take a look at ControlUp, they have some tools to help
[16:50:23] <BobFrankly> more $$$$
[16:50:23] <braynyac> I can tell exactly how much we are using
[16:50:28] <braynyac> not much
[16:50:31] <braynyac> considering
[16:50:54] <braynyac> we have 40+ XA VMs, plus all our 200 VMware infra VMs, and it's like $15k / year
[16:50:59] <BobFrankly> braynyac: I can tell how much, but I can't tell where/what is pushing those numbers when it's in the vdisk
[16:51:26] <BobFrankly> braynyac: but we just blew money on plat for the insight tools.
[16:51:29] <braynyac> ahhhhh
[16:51:49] <BobFrankly> so it's really something citrix should be coughing up
[16:54:20] <SuicideJ4ck> I also had new servers locking up because they were running out of ram before I new about the load management polices.
[16:54:45] <SuicideJ4ck> controlup per-user or device?
[16:54:53] <braynyac> I usually run a script against the c:\users folder, which gives a really good idea of what's going on
[16:55:05] <braynyac> SuicideJ4ck: ummm...yes
[16:55:08] <braynyac> kinda both
[16:55:36] <braynyac> it's per device, but each type of device takes a certain number of licenses. So RDS takes 4, VM takes 1 or 2, and desktop client takes 1
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[16:57:54] <braynyac> Regarding RAM / WC disk, we aren't pushing hard at all on the test VM, and it's the exact same VM (different image) and users that we tested Prod on prior to rolling out, without any issues. I suppose it _could_ be RAM related, but we haven't seen it show up anywhere
[16:59:41] <braynyac> gotta run. back after my meeting
[17:01:58] <BobFrankly> I'm looking at a tarp over a network stack in our office thinking "welcome to the high-tech datacenter"
[17:02:38] <BobFrankly> building has leaks and california is flooding. So there's a tarp over an IDF
[17:14:10] <David62277> controlup is session based licenses... and they have a funky way of determining a session
[17:17:52] <David62277> https://www.controlup.com/products/controlup/pricing/ <-- scroll to the bottom and find the "How is the number of concurrent sessions (CCS) calculated?" section. For clarification... kinda
[17:32:55] <tabularasa> it's awful
[17:32:57] <tabularasa> imo
[17:33:21] <tabularasa> the licensing. nice product though
[17:35:26] <BobFrankly> tabularasa: common remark made on nearly all products
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[17:36:56] <plam40> braynyac -> looks like you have session reliability enabled and it is the most probable component causing the session disconnect
[17:37:36] <plam40> you can check the log file for the XTE service
[17:41:45] <tabularasa> good thought
[17:42:28] <BobFrankly> with a name like 'session reliablility', you would think that would cause the opposite
[17:42:40] <plam40> :D
[17:43:02] <plam40> it is not a common issue but it happens
[17:43:13] <BobFrankly> the one thing citrix should rename, and it stays :P
[17:45:06] <plam40> I've had this twice for 2 years span and the XTE service had crashed both times, restarting it allowed all users to continue the work, never found the root cause for the crash
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[17:45:46] <BobFrankly> you must have citrix support
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[18:01:44] <natesd858> anybody running a HyperSpace farm?
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[19:05:06] <nyner_> no patching tuesday today heh https://blogs.technet.microsoft.com/msrc/2017/02/14/february-2017-security-update-release/
[19:12:48] <tabularasa> nice
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[19:47:28] <braynyac> plam40: we do have session reliability enabled, but that's not the issue. The console on XenServer stops responding as well. The whole server is "up" but stops doing anything - CPU utilization drops to 0, and everything freezes.
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[20:33:15] <tabularasa> braynyac: c-states in xenserver bios?
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[20:38:39] <tabularasa> braynyac: that really sounds like CPU clockdown issues on the host
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[20:39:51] <BobFrankly> good thought tabularasa: That reminds me a few months back when we went to check power settings on hosts, to make sure they lined up with best practices for hypervisors
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[21:40:06] <natesd858> Eco mode is best practice amirite?
[21:41:07] <tabularasa> ha
[21:41:14] * BobFrankly throws the cluebat at natesd858
[21:41:21] <tabularasa> more like "fire extinguisher" mode.
[21:44:37] <natesd858> :D
[21:45:30] <braynyac> tabularasa: c-states are good. Worked great when current Prod image was in Test. I'll have the engineer double check, but it's happening with this particular image across multiple hosts, including a brand new build of XS7 in a completely separate pool.
[21:47:17] <RSRevord> natesd858: try it and let us know how that goes
[21:55:31] <natesd858> lol
[21:55:57] <natesd858> so the WEM load balancing guide doesn't say to setup 8287, but that breaks the monitoring tab in the admin console
[21:56:07] <Biny> Fire! exclamation point.
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[22:05:13] <uncon> e x c l a m a t i o n p o i n t
[22:06:15] <natesd858> it works!
[22:06:16] <natesd858> yay
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[22:30:47] <paradizelost> anyone know how to get self-service password reset to work through netscaler gateway?
[22:30:59] <paradizelost> i'm being told that it only works direct with storefront
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[23:13:12] <uncon> paradizelost: with a non-expiring password?
[23:13:25] <uncon> (i.e., ad-hoc password change)
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[23:32:52] <MasterXen> uncon: able to let me know the SVM log file you seen the timeout in?
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[23:40:47] <uncon> MasterXen: i don't remember... what was the case number again?
[23:42:25] <MasterXen> 72271447
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[23:43:11] <MasterXen> I got a new tech assigned to the case but he was going down the path of VPX issues rather than SDX/SVM
[23:43:27] <BobFrankly> and has he held out his rod, he split the IRSea
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[23:44:24] <paradizelost> uncon: at all
[23:44:25] <paradizelost> i'm being told that it doesn't work through netscaler
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[23:46:15] <braynyac> tabularasa: looks like you were correct. Power management set to default on physical server. Modified it, waiting for tomorrow to see if it shows the symptoms. Thank you for the gut check =)
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[23:51:21] <uncon> MasterXen: /var/mps/log/mps_inventory.log
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   February 14, 2017  
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