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   February 13, 2017  
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[15:05:58] <paradizelost> neth_: does storefront actually work for 4.5?
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[15:48:21] <tabularasa> morning peeps
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[15:51:48] <citrixslackbot> <jariangibson> Test
[15:52:25] <tabularasa> I sees it
[15:53:20] <JarianGibson> I see you
[15:53:46] <tabularasa> excellent
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[16:19:35] <Biny> i sees the precious?
[16:28:48] <natesd858> The Precious sees you.
[16:31:20] <BobFrankly> I shot the precious, but I didn't kill the process tree
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[16:42:51] <David62277> good morning
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[16:43:24] <BobFrankly> hola
[16:43:56] <David62277> get your xenserver storage issue figured out?
[16:44:16] <BobFrankly> did a backup restore that that got past the issue :\
[16:45:11] <BobFrankly> errors pointed to SR, but the restored VHD works fine so far
[16:46:04] <ITJerry> Hello, really need some help here. We have users that are unable to log in to a xenapp 6.5 environment. The error is "The User Profile Service service failed the logon. User profile cannot be loaded". We have a workaround of deleting the temporary profile in the registry but we don't know what the root cause is and it keeps recurring.
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[16:47:11] <BobFrankly> does user profile service have it's own logon account, or does it use the logging on user's permissions?
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[16:48:05] <ITJerry> I believe the latter, how can I confirm this?
[16:48:21] <BobFrankly> IME, that error message was due to issues with file server hosting the profiles
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[16:49:13] <BobFrankly> ITJerry: I was asking the room, another guy here did the origianl user profile setup back in the day so I didn't get real familiar with it
[16:51:31] <ITJerry> so we can browse to the profile share on the file server using \\
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[16:53:49] <BobFrankly> permissions on the folders?
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[17:01:41] <ITJerry> permissions look OK
[17:03:59] <David62277> users with existing profiles getting temporary profiles?
[17:04:39] <David62277> if so make sure the user can read/write to their profile directory on the share.
[17:05:02] <David62277> also check the registry to be sure the correct policies are set
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[17:08:10] <David62277> in XD 7.12 the key you would look at is HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\UserProfileManagerHDX. I think for older versions it is just UserProfileManager. In there look for the pathtouserstore string - make sure that is correct, and also look for the dword serviceactive which should be 1
[17:08:55] <ITJerry> that is correct David. We're seeing a bunch of temp profiles in the registry with .bak
[17:09:38] <David62277> see if you can create a .txt file in the user's profile folder in the store location
[17:09:57] <David62277> if so then it isnt a permissions or read only issue.
[17:10:40] <David62277> you need to make sure the policies are coming in correctly as well check the key (or equivalent) to the one i posted above
[17:12:00] <BobFrankly> back in 6.5, I recall the profiles acting odd if the user was not the owner of the profile folder structure
[17:12:33] <ITJerry> I just checked the key and it looks good.
[17:12:53] <ITJerry> the user has ownership of the folder
[17:13:22] <BobFrankly> down through the folder structure, or only the root?
[17:13:29] <ITJerry> We disabled the server that the profile is not loading on and the user was able to get logged into another server in the farm
[17:14:12] <David62277> sounds like the policies didnt apply right then
[17:14:45] <David62277> or maybe that particular user has a profile already on that server
[17:15:12] <David62277> if the folder doesnt exist check the registry
[17:18:26] <ITJerry> I see the users profile on the problem server. My colleague informs that it's supposed to unload when the user logs off.
[17:18:31] <nyner_> i've seen that in my 6.5 farm, for some reason a user with a temp profile on a specific folder keeps getting the temp folder untill I log him off and delete that local temp profile
[17:19:02] <ITJerry> nyner, that is what is happening here
[17:19:13] <ITJerry> we don't know what is causing this though.
[17:19:44] <nyner_> you can try to restart the UPM service, could be some files being locked by it or the anti-virus
[17:20:02] <BobFrankly> how frequently do you reboot your 6.5 farm servers?
[17:22:24] <ITJerry> good idea Bob, we used to have daily reboots but we just migrated to Labtech from Nable and the reboot schedule needs to be reapplied. Applying now.
[17:22:39] <ITJerry> nyner, we're disabling our AV during troubleshooting now.
[17:22:53] <BobFrankly> ITJerry: are you using PVS tech?
[17:24:12] <BobFrankly> reason I ask: I moved my profiles onto the vdisk served by PVS, so it gets completly tossed on reboot. I haven't had those kind of profile issues since
[17:24:47] <ITJerry> we're not using PVS
[17:25:00] <BobFrankly> how many servers in your farm?
[17:25:05] <BobFrankly> rough count
[17:25:30] <ITJerry> 5
[17:25:54] <BobFrankly> PVS probably not worth the investment then
[17:26:32] <paradizelost> you'd probably have more pvs servers than actual session hosts
[17:27:02] <BobFrankly> he'd have 2 PVS, 1 sql, 1 file server. 4 servers to replace 5 XD
[17:27:23] <BobFrankly> blah, no file server
[17:27:30] <BobFrankly> brain still absorbing coffee
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[17:33:43] <|Atum|> Pluses/minuses of doing GSLB with NetScaler vs Third party (A10/F5)?
[17:34:17] <|Atum|> Minus? DNS views with gigantic subnet list of /24's due to NS expression size? :P
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[17:50:07] <Grelot> Hello guys
[17:50:41] <Grelot> quick question on netscaler
[17:50:52] <Grelot> im trying to set up smartcard auth through netscaler
[17:52:01] <Grelot> I have a primary cert pol with Subjectaltname:principalename
[17:52:15] <Grelot> and an AD secondary
[17:52:25] <Grelot> sso is made on the second
[17:52:45] <Grelot> but at the end of the connection it doesnt redirect me to my storefront
[17:52:54] <Grelot> and the name on the top left is upn
[17:53:08] <Grelot> I guess i need to transform it into samaccount to make it understand
[17:53:15] <Grelot> but how :(
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[18:01:12] <AlexPortable> how do I trust a root CA in ica (web) client
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[18:10:05] <RSRevord> morning
[18:10:41] <RSRevord> |Atum|: biggest minus your lack of control
[18:10:43] <ITJerry> Alex, are you on a mac?
[18:11:57] <|Atum|> RSRevord: The answer to that is easy -- https://www.youtube.com/watch?v=moSFlvxnbgk
[18:12:11] <RSRevord> LOL
[18:12:14] <RSRevord> already done
[18:15:47] <RSRevord> just need Elsa to freeze a few people for me
[18:27:12] <|Atum|> every time i hear that part on i run downstairs and sing along
[18:27:15] <|Atum|> its a catchy tune
[18:27:30] <|Atum|> Not entirely sure why other parents hate it so. I've heard it 1000x I'm sure, still going strong
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[18:27:42] <|Atum|> plus it gets more adorable when your kids get into it :D
[18:30:14] <RSRevord> my 8yr old can nearly sing it word for word and 90% of it in tune
[18:30:17] <RSRevord> she can't hit some notes
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[18:34:11] <|Atum|> that only makes it better
[18:34:19] <|Atum|> when they cant sing for crap
[18:34:21] <|Atum|> xD
[18:36:54] <BobFrankly> haha
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[19:38:35] <newbie1998> Hey guys
[19:39:03] <newbie1998> anyone seen an error that says "A working 'Configuration Logging' service could not be found
[19:39:17] <newbie1998> i got it after an upgrade to 7.12
[19:42:37] <newbie1998> i tried unregistering and registering the service but that did not work
[19:50:48] <newbie1998> anyone ther
[19:50:56] <newbie1998> *there?
[19:51:58] <kahnibus> i am everywhere
[19:54:21] <newbie1998> hi
[19:54:25] <newbie1998> any suggestions?
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[19:57:00] <kahnibus> well...you are seeing this on the storefronts?
[19:57:04] <kahnibus> or delivery controllers?
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[19:57:39] <newbie1998> delivery controller after i ran upgrade site on the delivery controller
[19:58:19] <kahnibus> you may have to the manual upgrade
[19:58:28] <kahnibus> where you have to turn off all the citrix services and install
[19:58:36] <kahnibus> what did you upgrade from
[19:59:16] <newbie1998> 7.8
[20:00:57] <kahnibus> yeah i had the same issue
[20:00:59] <kahnibus> had to do it manually
[20:01:07] <kahnibus> the local database files get screwy
[20:01:48] <newbie1998> i am not getting an option to upgrade anymoe so how do i upgrade manually?
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[20:54:32] <newbie1998> kahnibus - i figured it out.
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[20:58:00] <citrixslackbot> <salim_hurjuk> unable to Add Netscaler Gateway FQDN in Receiver for Linux
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[21:26:15] <AnotherCTXadm> anyone seen issue with launching apps from SF using FireFox. Ica file downloads and starts up in DesktopViewer, but times out with error 1110. Same user, same SF, using chrome or IE works fine.
[21:26:52] <AnotherCTXadm> hell, I can tell FF to download ica file instead of openning and then find it and click on it from explorer and it works fine too
[21:26:58] <AnotherCTXadm> no FF plugins
[21:27:18] <AnotherCTXadm> it uses Connecttion mgr to launch ica files
[21:40:25] <citrixslackbot> <salim_hurjuk> do one thing, in connections keep proxy as none and try..... it should work
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[21:53:54] <tabularasa> Anyone around that has a MCS desktop they can fuck with real quick?
[21:54:00] <tabularasa> server OS.. 2012R2
[21:58:12] <Biny> sorry, only 2016 for mcs
[21:58:23] <tabularasa> how about a PVS desktop
[22:02:30] <SysTom> define f with?
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[22:05:41] <tabularasa> install a program, run it, tell me results
[22:07:49] <nyner_> i have a win2k12 r2 with xenapp 7.12 that I can snapshot/restore on which i can fuck with (manually provisionned tho)
[22:08:27] <tabularasa> well, you have have 5 minutes, i'm curious.
[22:08:39] <tabularasa> http://www.resplendence.com/downloads
[22:08:49] <tabularasa> Download Latencymon, and run it. Tell me if it turns red
[22:10:20] <nyner_> it's running
[22:10:44] <tabularasa> green?
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[22:10:59] <nyner_> it was green untill I switch to chrome and started browsing
[22:11:01] <tabularasa> "your system appears to be suitable for handling.... blah balah "
[22:11:26] <BobFrankly> exactly
[22:11:31] <tabularasa> how high are the latency's getting?
[22:11:33] <BobFrankly> including the misspeling
[22:11:35] <nyner_> yeah that, and now it's red with "having trouble handling real0time audio"
[22:11:49] <nyner_> around 40us idle
[22:11:56] <tabularasa> yeah, i'm trying to figure out if this software is BS or not
[22:12:02] <nyner_> highest : 16000ish
[22:12:08] <tabularasa> on my ok, so that's about the same
[22:12:14] <tabularasa> what drivers?
[22:12:17] <tabularasa> NDIS.SYS ?
[22:12:20] <nyner_> fdc.sys
[22:12:27] <tabularasa> goto Drivers...
[22:12:39] <tabularasa> what are you highest ms ?
[22:12:56] <nyner_> tcpip.sys at 1,406792
[22:13:03] <tabularasa> is there a snapshot on that system?
[22:13:13] <nyner_> i didnt take one eh
[22:13:18] <tabularasa> i found that the numbers skyrocket when there is a snapshot
[22:13:25] <tabularasa> so, no snapshots at all? blank?
[22:13:30] <tabularasa> or, you just didn't take another one
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[22:13:49] <nyner_> confirmed no snapshot, vmware 5.5
[22:13:55] <tabularasa> crazy, i'm on 5.5 too
[22:14:39] <tabularasa> thanks for that
[22:14:44] <nyner_> yw
[22:14:48] <David62277> tabularasa i have a 2012 R2 I can mess with ... pvs
[22:14:51] <tabularasa> anyone got a system on xenserver? or vmware 6?
[22:14:55] <tabularasa> David62277: please, i'm curious.
[22:15:06] <tabularasa> trying to figure out if this is shit or not...
[22:15:09] <tabularasa> or, if it's a real problem
[22:15:13] <David62277> i have both xenserver and vmware
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[22:15:27] <David62277> what you want tested?
[22:15:27] <tabularasa> i see my DPC count going crazy on a system cloned from this MCS master
[22:15:38] <tabularasa> 16:08 < tabularasa> http://www.resplendence.com/downloads
[22:15:38] <tabularasa> 16:08 < tabularasa> Download Latencymon, and run it. Tell me if it turns red
[22:15:56] <David62277> just on 2012 R2?
[22:16:06] <tabularasa> yeah
[22:16:12] <David62277> ica session or console?
[22:16:18] <tabularasa> cnosole
[22:16:19] <David62277> it matter?
[22:16:20] <tabularasa> console, even
[22:16:20] <David62277> ok
[22:16:22] <tabularasa> probably not
[22:16:25] <David62277> give me a few
[22:16:28] <tabularasa> np!
[22:20:08] <tabularasa> I'm trying to figure out why my servers only scale to like 8 users with 4/24
[22:20:27] <tabularasa> i'll see CPU goto like 99%, but only 55% of it is user CPU
[22:20:27] <David62277> esxi is low... page faults in the "orange"
[22:20:44] <tabularasa> "your system appears to be suitable for handling.... blah balah " ?
[22:20:47] <David62277> yes
[22:20:53] <tabularasa> what version of ESX?
[22:22:14] <David62277> 6.0
[22:22:20] <David62277> hopping on my xenserver
[22:22:35] <tabularasa> and doing stuff, still looks good?
[22:22:41] <tabularasa> never changes from green?
[22:23:58] <nyner_> tabularasa, couldnt your issue be caused by high context switches?
[22:24:07] <tabularasa> tell me more
[22:24:35] <nyner_> cpu cycles wasted when switching processes
[22:24:37] <David62277> xenserver went red fairly quick
[22:24:46] <tabularasa> David62277: very interesting
[22:24:51] <tabularasa> on ESXi, could you even make it red?
[22:25:28] <David62277> ill try it again... i didnt really do much on that server aside from run it
[22:25:29] <tabularasa> nyner_: well, that is the definition of XenApp. :D
[22:25:37] <tabularasa> David62277: yeah, if you don't mind, i'd apprecaite it
[22:25:40] <tabularasa> i don't have any 6 enviornments
[22:26:39] <tabularasa> David62277: What build of 6?
[22:26:53] <David62277> tabularasa... ran disk cleanup on the esxi... red through the roof
[22:26:58] <David62277> umm let me see
[22:26:59] <tabularasa> lol
[22:27:07] <tabularasa> how about just like, IE or something normal. lol
[22:27:38] <David62277> 3634793
[22:27:54] <tabularasa> way newer than my lab..
[22:28:00] <tabularasa> forgot i had it in the lab..
[22:28:02] <tabularasa> interesting...
[22:28:15] <tabularasa> i'm getting red at idle, on my one system
[22:28:23] <tabularasa> just trying to figure out if that means anything..
[22:28:48] <David62277> ie with a few tabs goes red on page faults
[22:28:53] <tabularasa> ok, thank you
[22:28:59] <tabularasa> wtf...
[22:29:03] <newbie1998> anyone willing to answer a vmware question?
[22:29:09] <tabularasa> if we can, sure
[22:29:44] <David62277> xenserver goes red idle
[22:29:49] <David62277> esxi i have to do something
[22:29:50] <tabularasa> i find that odd
[22:30:13] <David62277> my xenserver environment is my test bed.. on an old Dell R810
[22:30:20] <tabularasa> that was PVS?
[22:30:24] <David62277> yes
[22:30:51] <David62277> i have a newer xenserver environment, but only windows 10 desktops on it
[22:30:57] <tabularasa> understood
[22:31:01] <tabularasa> no static desktops?
[22:31:07] <David62277> they are mcs static
[22:31:14] <tabularasa> i mean 2012R2
[22:31:25] <David62277> delivery controlers and such
[22:31:58] <tabularasa> it's all good, i really appreciate the time
[22:32:37] <tabularasa> i don't know what to make of this shit
[22:34:13] <David62277> windows 10 MCS static on Xenserver 7.0 goes red immediately
[22:34:30] <tabularasa> what driver?
[22:34:31] <David62277> of course i have a ton of things open... let me reduce it a bit
[22:35:12] <David62277> xenvif.sys
[22:35:20] <tabularasa> you have any static VMs on ESXi?
[22:36:57] <David62277> tabularasa check the slack channel for the windows 10 result
[22:37:13] <David62277> no... i mean i have stand alone 2012 servers, but not mcs
[22:37:30] <newbie1998> so i just built a small lab at home
[22:37:31] <tabularasa> yeah, can you try one of those? i guess it doesn't matter if it's a VDA..
[22:37:35] <David62277> delivery controllers, storefront
[22:37:40] <David62277> ok give me a min
[22:37:47] <newbie1998> i have vmware workstation 12 and i am running vmware esx on it
[22:37:54] <newbie1998> i have vcenter installed
[22:38:02] <tabularasa> um, embarrasing, i'm not a member of the slack channel.
[22:38:04] <tabularasa> :)
[22:38:23] <newbie1998> now i am experiencing some weird behavior when i bring up a windows 7 vm
[22:38:49] <newbie1998> i am not able to login through the vsphere client and get an error about MKS: user and
[22:39:20] <tabularasa> you can't launch a console if you are connected to that system...
[22:39:21] <newbie1998> it says Unable to connect to the MKS
[22:39:37] <newbie1998> :login (username/password)
[22:39:43] <tabularasa> so, if you are on say, CTX3, and you try to console into CTX3, it will fail
[22:39:44] <newbie1998> its really annoying
[22:39:50] <tabularasa> maybe different issue?
[22:39:55] <David62277> goes red on page faults with a few ie tabs open
[22:40:15] <tabularasa> just page faults? how do the rest of the latency numbers look?
[22:40:16] <newbie1998> so when i try to access it through the vmware web client the mouse doesn't appear on the screen
[22:40:25] <newbie1998> i can move around but it doesn't appear
[22:40:32] <newbie1998> anyone know what the issue is with that?
[22:40:38] <David62277> wdf01000.sys also goes a bit high... but not red
[22:40:47] <tabularasa> screenshot, please?
[22:41:30] <David62277> sure sec
[22:42:11] <David62277> in slack
[22:43:28] <tabularasa> heh, registering for our slack. :)
[22:44:06] <citrixslackbot> <david62277> slackbot working?
[22:44:12] <David62277> :P)
[22:44:16] <newbie1998> anyone?
[22:44:29] <David62277> so web console esxi no mouse icon?
[22:44:43] <tabularasa> newbie1998: i thought i did try to answer it?
[22:44:57] <David62277> let me see how mine works... i use vcenter
[22:45:16] <newbie1998> when?
[22:45:25] <tabularasa> 16:39 < tabularasa> you can't launch a console if you are connected to that system...
[22:45:29] <tabularasa> plus all the stuff under that
[22:46:01] <citrixslackbot> <tabularasa> ty david62277
[22:46:10] <tabularasa> i think i'm chasing a red herring here
[22:47:01] <David62277> you cant see what is sucking up your cpu cycles?
[22:47:32] <newbie1998> so if i go to the server in the vm console it imediately gives me the "unable to connect to the MKS: Login (username/password) incorrect:"
[22:47:46] <tabularasa> you may have missed this message. "i'll see CPU goto like 99%, but only 55% of it is user CPU"
[22:47:59] <newbie1998> the firewalls are disabled
[22:48:08] <MasterXen> uncon around?
[22:48:12] <David62277> whats the other 44%?
[22:48:22] <citrixslackbot> <uncon> Kinda
[22:48:31] <tabularasa> and then i see a bunch of shit under DPC/ISR
[22:48:41] <tabularasa> David62277: and therein lies the problem...
[22:48:47] <tabularasa> it's hard to hammer down
[22:49:04] <tabularasa> if you goto resourcemon, under System Interupts, i see some/most of it there
[22:49:11] <tabularasa> which is how I found LatencyMon in the first place
[22:49:28] <David62277> all latest updates and such?
[22:49:44] <MasterXen> uncon, you remember that SVM / VPX timeout issue from a couple of weeks back?
[22:49:52] <tabularasa> David62277: windows, yes
[22:50:00] <tabularasa> not esx.. i'm on 5.5...
[22:50:08] <David62277> newbie1998 - going to see how my esxi env acts when i try to hit a vm through the web
[22:50:43] <newbie1998> ok
[22:51:02] <newbie1998> well, when i try it to the web client i see the vm but then my mouse doesn't work
[22:51:21] <newbie1998> remember i have vcenter installed on a server so i am not connecting to the vm through esx directly
[22:51:41] <David62277> mine works fine, what browser are you using?
[22:51:47] <David62277> i just did it in chrome
[22:51:49] <uncon> MasterXen: yes
[22:51:53] <newbie1998> IE
[22:52:02] <David62277> try chrome or firefox
[22:52:05] <newbie1998> ok
[22:52:07] <newbie1998> brb
[22:53:18] <David62277> tabularasa what do you see when you run latencymon on your servers?
[22:53:39] <tabularasa> similar to what you are seeing, aside from my "trouble" system
[22:53:44] <tabularasa> my trouble system goes red even at idle
[22:53:47] <MasterXen> uncon it went away for a while and now happening again fairly frequently on both SDX's, contacted support again and seems the guy is looking more a 'VPX network issue' rather than SVM timeout issue, I managed to capture a short trace when the issue occurred earlier. I'm also looking through the log files to see that Nitro timeout you spotted last time.
[22:54:06] <tabularasa> and, my trouble system is my MCS master. :(
[22:54:08] <David62277> cant destroy/re-create it?
[22:54:18] <tabularasa> yeah, i could... but damn...
[22:54:31] <David62277> oh is the master... and you have people on it?
[22:54:48] <tabularasa> i have 3 clones out, and they are the ones i talk about with the CPU above
[22:55:08] <tabularasa> i am getting like 6 users on them until the CPU takes a shit
[22:55:12] <tabularasa> something is wrong...
[22:55:33] <David62277> what kind of storage?
[22:55:51] <tabularasa> iSCSI, EqualLogics
[22:56:08] <David62277> seen similar when our storage guys moved us to slow disks... couldnt get many people on the servers
[22:56:27] <tabularasa> slack picture...
[22:56:31] <MasterXen> uncon do you think a SVM restart is worth it on one of the SDX's?
[22:56:36] <tabularasa> left, is open for 8 seconds.. look at the pagefaults....
[22:56:47] <tabularasa> well, 47 seconds
[22:56:51] <tabularasa> vs 2 minutes on the right
[22:57:08] <tabularasa> 10kSAS drives, 10gig iscsi
[22:57:14] <tabularasa> but, you could be right..
[22:57:21] <tabularasa> i'm going to test MCS-IO here and see whats up
[22:57:23] <David62277> yeah my page faults go sky high too...
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[22:57:37] <tabularasa> but.. still 6 on the fight... and now 6300 on the left
[22:57:42] <tabularasa> wtf
[22:58:27] <tabularasa> both systems idle
[22:58:47] <David62277> some background service... have controlup?
[22:59:00] <David62277> that will show you where the page faults are coming from
[22:59:03] <tabularasa> negative.. yes, i'm sure it is.. i uninstall webroot
[22:59:06] <tabularasa> dang, that would be nice...
[22:59:12] <tabularasa> you like that software? i hear good things about it
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[22:59:35] <David62277> yeah is pretty sweet for a real time troubleshooting perspective. needs work on historical data though
[23:01:02] <David62277> i can see the health of the entire esxi/xenserver environment, if i see a host being hammered i can drill down and find out which vm(s) are causing that, and then the processes
[23:01:24] <David62277> tis that time... gotta run
[23:01:31] <newbie1998> David62277 - it worked in firefox..sorry, i should have that first
[23:02:14] <tabularasa> later man
[23:02:26] <newbie1998> peace
[23:14:56] <uncon> MasterXen: SVM restart is so easy... why not?
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[23:21:10] <MasterXen> uncon, sure, just didnt want to mask the issue in anyway, we are seeing the issue on both SDXs which were upgraded around the same time so was wondering if theres some sort of leak in there causing the issue
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[23:21:56] <MasterXen> uncon both SVMs have been up for 227 and 228 days
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[23:39:02] <uncon> MasterXen: which means they're old firmware?
[23:42:11] <MasterXen> uncon 11.0: Build 65.31
[23:42:42] <uncon> well, when you're done... upgrade, please
[23:43:14] <uncon> out of curiosity, why SDX?
[23:44:00] <MasterXen> routine upgrade is in the plan right now, I've also just restarted the SVM on one SDX to see if theres any improvement
[23:44:07] <MasterXen> why do we run SDX?
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[23:59:06] <uncon> MasterXen: right. why do you use SDX over MPX
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   February 13, 2017  
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