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[04:16:23] <m1chael> how do companies set up those auto-responding ticket apps? i know a lot about programming/databases.. but how would a script get instant access to an e-mail box?
[04:18:26] <rob0> The script might invoke sendmail(1), or it might speak SMTP to a server. Sending has nothing to do with "access to an email box".
[04:19:02] <m1chael> i mean: for the script to RECEIVE email instantly
[04:19:22] <m1chael> and then database the e-mail and auto-respond (that part is easy.)
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[04:21:06] <rob0> !imap
[04:21:06]
<knoba> rob0: "imap" : IMAP is an application layer Internet protocol that allows a client (MUA) to access mailboxes on a remote server (see: http://en.wikipedia.org/wiki/IMAP). Postfix does not provide IMAP (or POP3) service; see !courier or !dovecot for common IMAP/POP3 choices.
[04:22:22] <m1chael> well.. a lot of companies "instantly" respond, so the script must be checking pretty damn quickly.. could it really be IMAP?
[04:22:51] <rob0> That's the answer to the question you are asking, but the answer to how to do what you are talking about is to invoke the commmand when mail is received.
[04:23:00] <rob0> see these two:
[04:23:03] <rob0> !pipe
[04:23:03] <knoba> rob0: "pipe" : the pipe(8) daemon processes requests from the postfix queue manager to deliver messages to external commands. this program expects to be run from the master(8) process manager
[04:23:05] <m1chael> is there some kind of "hook" that postfix can do?
[04:23:08] <rob0> !local
[04:23:08]
<knoba> rob0: "local" : The local(8) daemon processes delivery requests from the Postfix queue manager to deliver mail to local recipients, meaning users that exist in your /etc/passwd. This is done for domains listed in $mydestination. See http://www.postfix.org/local.8.html !basic.
[04:23:14] <rob0> oh, and also,
[04:23:18] <rob0> !aliases
[04:23:18] <knoba> rob0: Error: "aliases" is not a valid command.
[04:23:30] <rob0> "man 5 aliases"
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[11:57:29] <jegade> hi, my server should receive anything for an domain and forward to an special transport (smtp2http) , nothing else
[11:57:44] <jegade> but a the moment "User unknown in virtual alias table"
[11:57:51] <jegade> if i ue virtual_domain = xxx
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[12:06:41] <pj> !tell jegade catchall
[12:06:41] <knoba> jegade: "catchall" : Sending all emails for non-existing users in domain to a special account. See man 5 virtual for the @domain syntax, which applies in virtual_*_maps and relay_recipient_maps. For local(8) delivery, unset local_recipient_maps and see luser_relay. WARNING: catchalls are rarely a good idea. Spammers will abuse them.
[12:06:59] <pj> jegade: note the WARNING
[12:08:29] <jegade> pj: ok, could the script exit with unknown user to avoid catchall-problem?
[12:09:45] <pj> if you do that then you end up with backscatter problems
[12:09:50] <pj> !tell jegade backscatter
[12:09:50]
<knoba> jegade: "backscatter" : see http://www.postfix.org/BACKSCATTER_README.html - Basically backscatter are bounces sent to innocent systems. A spammer sent email in behalf of the victim's system. Undeliverable emails get bounced to the victim.
[12:12:54] <pj> jegade: what you need to do is export a list of valid users or email addresses from your program and use it to reject invalid users.
[12:14:13] <jegade> pj: i like to build an smtp-import, any address ist customized for reinjecting into my website
[12:14:46] <jegade> upload-$articel_id-$token at my dot domain.net
[12:15:15] <jegade> my script parse the recipient and exit with unknow user if the token did not match
[12:16:00] <pj> jegade: there's a better way...
[12:16:30] <pj> !tell jegade delimiter
[12:16:30] <knoba> pj: Error: No factoid matches that key.
[12:16:33] <pj> hrmmmm
[12:16:40] <pj> !tell jegade recipient_delimiter
[12:16:41] <knoba> jegade: "recipient_delimiter" : a configuration parameter in the main.cf: The separator between user names and address extensions (user+foo). See canonical(5), local(8), relocated(5) and virtual(5) for the effects this has on aliases, canonical, virtual, relocated and on .forward file lookups. Basically, the software tries user+foo and .forward+foo before trying user and .forward.
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[12:20:09] <jegade> this would limit the problem to less possible emails
[12:42:15] <jegade> i think there must be an solution to check the recipient address at the first connection
[12:42:26] <jegade> something like a hook
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[13:28:09] <[diablo]> afternoon guys
[13:28:16] <[diablo]> question, when I see say said: 554 5.4.0 Error
[13:28:24] <[diablo]> what is the 5.4.0 meaning please?
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[14:06:58] <meisth0th> i need to restrict 'from' address of a authenticated user, is it possible?
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[14:08:46] <meisth0th> anyobdy?
[14:10:06] <[diablo]> meisth0th, what exactly do you mean
[14:10:13] <[diablo]> you want to auth users?
[14:11:42] <meisth0th> no, i am doing authentication already. my problem is, an authenticated user can send email from the address she wants, like something at domain dot tld
[14:11:49] <meisth0th> even if her username is user
[14:11:57] <meisth0th> i want her to have user at domain dot tld only
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[14:15:27] <[diablo]> meisth0th, ah
[14:16:00] <[diablo]> you can expand users
[14:16:08] <[diablo]> append them with the domain
[14:16:53] <meisth0th> what did you mean?
[14:17:30] <[diablo]> so user sends mail as 'someone'
[14:17:39] <[diablo]> it will rewrite to 'someone at thedomain dot com'
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[14:26:36] <meisth0th> [diablo]: it has nothing to do with what i've told
[14:27:00] <[diablo]> thats not what you want to do?
[14:27:42] <ikk> smtpd_sender_login_maps maybe?
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[16:53:27] <CrazyGir> hello! I manage a mailing list, to which someone sent an email to the list as well as cc'd the list, and I've now watched this message resend itself another 10 or so times. the postfix mail queue is empty.. is there a way I can stop postfix from resending any more of these messages, even if the "problem" is stems from the mailing list software (I'm not sure if it is)
[16:55:17] <Zerberus> CrazyGir: the mailing list software should handle this already well
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[17:01:10] <CrazyGir> Zerberus: either way, it isn't
[17:01:24] <CrazyGir> I thought it was enough to let it play itself out
[17:01:28] <Zerberus> CrazyGir: which software do you use?
[17:01:36] <CrazyGir> but it seems to be continuing in batches
[17:01:41] <CrazyGir> Zerberus: dada mail
[17:01:50] <Zerberus> do not know it, seems it sucks
[17:02:05] <Zerberus> good list software such as mailman has loop prevention
[17:02:43] <CrazyGir> sure, I would agree this is a central need / requirement not being met. it may even be met but something else may be wrong
[17:03:05] <CrazyGir> my question is, how can I stop postfix from continueing to resend this one message?
[17:03:18] <roe> not sure you can
[17:03:26] <Zerberus> check the dada mail queue?
[17:03:45] <roe> everytime dada resends it it will have a different ID
[17:04:22] <roe> you might be able to hobble together a body check
[17:04:31] <roe> but the better solution must reside in dada
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[17:11:55] <morse> Hi, can some tell me if postfix reload change deferred timeout?
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[18:13:30] <CrazyGir> thanks roe / Zerberus
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[21:20:26] <Javin> !welcome
[21:20:26] <knoba> Javin: "welcome" : welcome to #postfix! if you're joining for the first time, or are new to irc, the first thing you'll want to do is read the channel topic (/topic). it includes crucial instructions on how to effectively ask for help here, and what data you should include with your questions. the degree of success you'll have is directly related to how effectively you're able to follow those guidelines.
[21:20:46] <Javin> !debug
[21:24:17] <Javin> I have a configuration issue that I am trying to get some help on. Postfix works in general, but I am trying to figure out a way to handle a particular situation without much success.
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[21:25:58] <Javin> Basically I am hosting a bunch of virtual domains and am handling virtual aliases via the virtual file. I would really like any emails for the virtual domains that of not match the aliases file to get delivered to an lmtp transport.
[21:26:18] <Javin> s/of not/do not/
[21:27:35] <Javin> It doesn't seem possible as configured currently, but I would really like virtual to not reject any emails, but forward ones that don't match to this lmtp host for final handling.
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[21:28:10] <rob0> !backscatter
[21:28:10]
<knoba> rob0: "backscatter" : see http://www.postfix.org/BACKSCATTER_README.html - Basically backscatter are bounces sent to innocent systems. A spammer sent email in behalf of the victim's system. Undeliverable emails get bounced to the victim.
[21:28:55] <rob0> If you do not verify recipients in the SMTP dialogue, you will become a backscatter source. Very much NOT a good thing.
[21:34:21] <Javin> Very true, and something I am familiar with. So, if the LMTP host is local (and is actually some mailing list software), can I try to deliver unknown recipients to the lmtp host during the smtp session and if the lmtp host says, that the user is unknown, pass that back to the original sending server?
[21:35:09] <rob0> !verify
[21:35:41] <rob0> reject_unverified_recipient maybe ... ugly but a popular choice
[21:36:19] <Javin> The issue is, I don't have an easy way to know what mailing lists users have created, and I can only determine this at the moment, by trying to deliver to lmtp.
[21:36:30] <Javin> I'll take a look at those, as a next step.
[21:36:32] <Javin> Thanks
[21:36:55] <rob0> hmm, why not just have your MLM update the aliases?
[21:37:52] <tharkun> rob0: If you plan on typing faster than me I will rage leave this channel ;)
[21:38:38] <rob0> :)
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[21:45:24] <adaptr> I call your bluff
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[21:51:18] <adaptr> hello ? why's nobody answering my calls ?
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[21:51:39] <mroe> I'll bluff your call
[21:51:53] * mroe shows a pair of deuces
[21:53:18] * tharkun shows diamond royal flush
[21:53:20] * adaptr folds
[21:53:45] * tharkun collects
[21:54:58] <mroe> does poker follow the bridge suit heirarchy?
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[21:55:25] <mroe> spades -> hearts -> diamonds -> clubs (if memory servers)
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[21:59:21] <tharkun> mroe: from wikipedia "Even within a particular poker variant, the order of suits differs by location. "
[22:00:00] <tharkun> There is no rank of suits in poker IIRC
[22:01:03] <adaptr> you cheated
[22:01:40] <tharkun> I won, you folded
[22:02:19] <adaptr> you wikipedo'd. cheater
[22:03:31] <mroe> so it is unlikely that a spade royal flush would beat a diamond royal flush
[22:04:04] <tharkun> mroe: chances of having that are so small that you would pull one card for each player winning the highest ranking one
[22:04:30] * tharkun has only seen one royal flush in his life
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[22:09:06] <adaptr> it depends, really. it's impossible in the most commonly played form, Texas Hold'em
[22:09:25] <adaptr> (since 2 players only have 9 cards :)
[22:09:40] <mroe> what about 9-card stud 2s-7s wild
[22:11:16] <adaptr> for direct-draw poker, the odds are 1 over 52*51*50*49*48, or about 1 in 15.8 billion
[22:11:35] <adaptr> (for a specific set of 5 cards)
[22:11:52] <adaptr> it get s rather exponential after that ;)
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[22:14:43] <pj> mroe: nope, two royal flushes would split the pot.
[22:17:08] <pj> there is no "order of suits" in poker, at least not in any popular form of poker that I've played.
[22:17:55] <tharkun> pj: sṕliting the pot among two identical games is supposed to be stated before starting the game. Also there can be a few tie brakers IIRC
[22:18:31] <tharkun> Its been quite some time that i last played poker with strangers
[22:18:50] <pj> not in a royal flush. The only thing that can break a tie are "kickers" and only up to five cards (a poker hand can't have more than five cards).
[22:18:50] <tharkun> s/that/since
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[22:19:55] <pj> so, for example, if two players got the same four of a kind (possible if it was on the board), and one had an ace in their hand and the other had a K, the ace kicker would count.
[22:20:51] <pj> but if one had AK and the other AQ, the K would not count because it's the sixth card and only five of them count, so, split pot.
[22:22:10] <pj> anyways, I have to go, bbl
[22:22:34] <tharkun> pj: have a nice day cu
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[23:03:04] <pj> ok
[23:03:10] <pj> damn it's cold this morning
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[23:04:41] * tharkun is still amussed with pj's time zone
[23:05:03] <Corey> Hawaii?
[23:05:12] <pj> New Zealand
[23:06:00] <pj> windscreen was iced over when I went to take my son to school and I left my ice scraper in the other car (which is at the service station).
[23:06:03] * tharkun is sure tomorrow the worl will not end. pj is there allready
[23:06:12] <pj> :-)
[23:06:54] <pj> and frost everywhere this morning, grass is white.
[23:06:55] <Corey> pj: WHAT DAY IS IT?!
[23:07:05] <pj> Wednesday
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[23:10:39] <Corey> pj: WHAT YEAR IS IT?!
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[23:12:10] <donkdonk> Hello! How can i set my server to send it's host name in the EHLO command?
[23:13:49] <lunaphyte> !smtp_helo_hostname
[23:13:49] <knoba> lunaphyte: Error: "smtp_helo_hostname" is not a valid command.
[23:14:08] <lunaphyte> oops
[23:14:12] <lunaphyte> !smtp_helo_name
[23:14:12] <knoba> lunaphyte: "smtp_helo_name" : a configuration parameter in the main.cf: The hostname to send in the SMTP EHLO or HELO command. The default is $myhostname.
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[23:16:56] <donkdonk> lunaphyte: so i set myhostname = app1.example.com
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[23:19:02] <donkdonk> lunaphyte: but i still get on my mail server
[23:19:03] <donkdonk> Jun 12 14:16:16 mailserver postfix/smtpd[24932]: NOQUEUE: reject: RCPT from ip-10-1-2-3.host.example.com[10.1.2.3]: 450 4.7.1 <localhost.localdomain>: Helo command rejected: Host not found; from=<me at example dot com> to=<you at example dot com> proto=ESMTP helo=<localhost.localdomain>
[23:20:32] <Javin> rob0 / knob: Sorry for dropping of the face of the planet earlier. I got quickly dragged from my desk. Thank you for your ideas, I am going to see if I can't get the address verification tools to handle what I need.
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[23:28:42] <pj> !tell donkdonk welcome
[23:28:42] <knoba> donkdonk: "welcome" : welcome to #postfix! if you're joining for the first time, or are new to irc, the first thing you'll want to do is read the channel topic (/topic). it includes crucial instructions on how to effectively ask for help here, and what data you should include with your questions. the degree of success you'll have is directly related to how effectively you're able to follow those guidelines.
[23:32:07] <donkdonk> that's the config on app1. do you want it on the relayhost also?
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[23:32:36] <pj> I want to see your relevant logs as well
[23:33:00] <donkdonk> my confusion is if i use the mail command, i get email. it goes through app1 to emailloop.example.com and then to me
[23:33:09] <donkdonk> but if i run
[23:33:22] <donkdonk> telnet app1.example.com 25 the port is not open
[23:33:22] <pj> !tell donkdonk relevant_logs
[23:33:23] <knoba> donkdonk: "relevant_logs" : Relevant logs are mail.* syslog Postfix logs (NOT verbose, see !verbose) which show the entire handling of a single mail which illustrates the issue with which you want help. Random selections from your mail log might not do. IMAP/POP3 daemons and external delivery agents typically log to the same facility (mail); those are usually not relevant here.
[23:33:31] <donkdonk> also, nothing in netstat
[23:33:50] <pj> donkdonk: that is a different problem to the one you were just asking about.
[23:33:54] <pj> one problem at a time, please.
[23:34:59] * tharkun is still waiting for relevant logs
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[23:35:51] <pj> yep
[23:37:03] <donkdonk> so
[23:37:30] <donkdonk> i have been a linux admin for a long time, but never used mail servers in this config. i assume i am missing something simple.
[23:37:32] <pj> are those logs from the relayhost or the client?
[23:37:39] <donkdonk> pj, yes
[23:37:47] <pj> meh
[23:37:53] <pj> that wasn't a yes or no question
[23:38:00] <donkdonk> from the relayhost
[23:38:22] <pj> ok, and the postconf -n you showed me is from?
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[23:38:44] <donkdonk> the app1 server, aka client.
[23:38:55] <donkdonk> ip-10-1-2-3.hosts.example.com[10.1.2.3] in this case.
[23:39:02] <pj> ok, please show me postconf -n from the relayhost.
[23:39:11] <donkdonk> there is no dns for app1.example.com fyi
[23:39:44] <pj> this is an issue with the relayhost trying to relay the email to 10.1.2.3
[23:40:12] <pj> and 10.1.2.3 is complaining about the HELO that is sent from the relayhost
[23:40:21] <pj> so the client's postconf is irrelevant
[23:41:03] <donkdonk> (4:40:16 PM) pj: and 10.1.2.3 is complaining about the HELO that is sent from the relayhost
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[23:41:33] <pj> right
[23:41:34] <donkdonk> that is what i was looking for. no idea where that helo is coming from...
[23:41:55] <donkdonk> this is why i never ask questions in irc. i can never explain what i am asking...
[23:42:17] <pj> what do you get with "postconf smtp_helo_name" on the relayhost?
[23:42:39] <donkdonk> pj
[23:42:40] <donkdonk> smtp_helo_name = $myhostname
[23:43:08] <donkdonk> so, should i change that?
[23:43:57] <pj> afaict it should be sending emailloop.example.com
[23:44:08] <pj> do a "postfix reload" and try again
[23:44:42] <pj> also, pastebin your master.cf file (from the relayhost), please.
[23:47:50] <donkdonk> master.cf file (from the relayhost)
[23:48:03] <donkdonk> pj: thanks for the help. i do really appreciate it.
[23:49:34] <pj> I can't spot the problem.
[23:49:39] <pj> maybe someone else can.
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[23:50:06] <donkdonk> pj: i did set smtp_helo_name and that didn't help...
[23:51:07] <donkdonk> pj: last question
[23:51:19] <donkdonk> this is the output from my app
[23:51:30] <donkdonk> what is writing line two? it's my app server right?
[23:51:58] <donkdonk> sorry that was two questions..
[23:52:03] <jimpop> donkdonk: master.cf line 39 .... shouldn't there be a parameter specified for smtp_fallback_relay?
[23:52:49] <donkdonk> jimpop: it's optional. unless someone wants to correct me..
[23:53:10] <donkdonk> i inherited this...
[23:53:14] <pj> jimpop: no, read the comment on line 37, that is from the default master.cf
[23:53:22] <jimpop> ok
[23:54:24] <donkdonk> pj: anyway, thanks for your help and time to look at this.
[23:54:29] <donkdonk> have a good day
[23:55:09] <pj> donkdonk: stick around, someone will pop in and spot what I wasn't able to.
[23:56:15] <donkdonk> okay
[23:56:16] <donkdonk> thanks
[23:56:46] <donkdonk> so only kind of related
[23:57:15] <donkdonk> if i do
[23:57:16] <donkdonk> echo -e "Test" | mail -S "Test 1" me at example dot com
[23:57:23] <donkdonk> on the client
[23:57:24] <donkdonk> i get it
[23:57:35] <donkdonk> i have no idea how that workds
[23:57:45] <donkdonk> it goes through postfix
[23:57:54] <donkdonk> because the log shows that email
[23:58:12] <donkdonk> it goes through postfix on the app server. not the relay host
[23:58:35] <donkdonk> but there is no network port open...
[23:58:51] <donkdonk> thus my confusion.
[23:58:54] <pj> it's injected through pickup
[23:59:21] <pj> it basically uses the sendmail interface, in your logs you will see a pickup line instead of a "connection" line.
[23:59:59] <donkdonk> ah