March 31, 2011  
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[01:48:12] <gblfxt> got crazy calls today, random shit too, had no time for irc... :(
[01:48:29] <kdavy_> gblfxt, fun
[01:49:18] <gblfxt> i dont know what its about some days that the end users get inspired to call in about random tech questions, and other days there are no calls.. lol
[01:49:35] <kdavy_> i'm looking at the Intuit Hosting program, interesting idea... pretty damn expensive, but maybe a good case for consolidating all customer QB licenses into one account
[01:50:15] <gblfxt> yah, we just implemented it about a month ago, lol
[01:50:31] <kdavy_> gblfxt, i dunno, today our helpdesk had 6 busy lines on average - that's some kind of a record
[01:50:44] <kdavy_> you implemented the Commercial one? with $18k entry cost
[01:52:40] <gblfxt> not sure, it allows us to rent licenses, and get listed on their site
[01:52:53] <kdavy_> yea, that's the one
[01:53:10] <kdavy_> $5/license/month according to my numbers
[01:53:29] <gblfxt> its the reason we had to implement 2 factor authentication for admins
[01:53:37] <kdavy_> though i'm not sure if pricing is different for Pro and for Enterprise
[01:53:58] <gblfxt> we rent pro, pre and ent
[01:54:18] <kdavy_> gblfxt, ah. same cost for all three or different, though>
[01:54:20] <kdavy_> ?
[01:54:24] <gblfxt> yah, diff
[01:54:36] <kdavy_> only thing i saw so far was this press release: http://www.accountingweb.com/topic/technology/intuit-introduces-hosting-program-quickbooks
[01:57:04] <kdavy_> hmm now that i read up on it, things have significantly changed
[01:57:49] <gblfxt> not too much qb support still sucks.. :)
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[02:00:54] <kdavy_> well, that's a given
[02:14:07] <gblfxt> if users buy a new copy of qb, they can transfer the license to our system
[02:14:41] <gblfxt> if they are already on our system, then they have to buy a qb upgrade through us, or from intuit, they cant buy from the store
[02:17:02] <gblfxt> i dont get how i wouldnt be able to suggest the client to stop being our customer, install their store bought license, then come back to us as a new customer with the upgraded license?
[02:20:51] <gblfxt> we did get a spike in business when we got listed on the intuit website as an official hosting co
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[12:38:54] <gardib> Hi! Does anyone know if it's possible to bind multiple fqdn and ssl-cert to one Citrix Access Gateway? We would like to use one CAG for several customers.
[13:17:44] <gblfxt> logoff scripts work in xenapp?
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[14:16:46] <gladier> gardib: with enterprise... yes
[14:17:09] <gladier> advanced/stadard it's not possible
[14:17:25] <gladier> however i dont believe there's a method of segregating licensing on enterprise
[14:17:48] <gladier> gblfxt: yea logoff scripts work
[14:25:16] <gardib> gladier: tnx, I will check this out and perhaps we should use a Netscaler instead.
[14:30:49] <gladier> gardib: netscaler is the access gateway enterprise
[14:30:53] <gladier> they're just licensed differently
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[15:59:42] <gblfxt> gladier, ah k, thanks
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[17:23:12] <TuxOtaku> hey, any xenserver users on?
[17:26:13] <kdavy_> Tux, me
[17:26:17] <kdavy_> but one sec brb
[17:34:13] <TuxOtaku> kk
[17:34:27] <kdavy_> what's up?
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[17:47:59] <TuxOtaku> kdavy_, is there any way to set the model name on a VIF?
[17:48:08] <TuxOtaku> I'm trying to set up an OpenBSD guest
[17:48:20] <TuxOtaku> and I keep getting re0: watchdog timeout
[17:48:40] <TuxOtaku> apparently setting the model of the VIF stops this and makes the interface work properly
[17:58:50] <kreign> TuxOtaku, that would likely have to do with the detection routines within obsd.
[17:59:19] <kreign> TuxOtaku, fbsd has 'xentools' available; might they work on obsd?
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[17:59:40] <kreign> TuxOtaku, the BSDs are not terribly well supported within VM hosts.
[17:59:47] <TuxOtaku> yeah I know
[18:00:03] <TuxOtaku> how do I go about getting xentools for fbsd?
[18:01:04] <kdavy_> TuxOtaku, Citrix does not make them available
[18:01:43] <kdavy_> they are only included in citrix-branded fbsd based virtual appliances, but you can NOT get them for any other fbsd install unless you manually rip them out of a Netscaler or something similar
[18:04:15] <TuxOtaku> bah
[18:04:55] <TuxOtaku> never knew netscaler was fbsd-based
[18:04:58] <TuxOtaku> heh
[18:11:30] <kdavy_> yep
[18:11:45] <kdavy_> well, some of their appliances are, pretty sure netscaler is one of them
[18:11:56] <kdavy_> the point of an appliance is, you shouldn't care what OS they run
[18:12:15] <kdavy_> like, aren't EMC SAN controllers Windows based, for example even
[18:13:55] <kreign> I thought the netscaler was linux based.
[18:14:35] <kreign> kdavy, they were at one point; no idea if they changed their shit since, because i know those suck.
[18:15:36] <kreign> clarrions were (are?) XP based
[18:15:51] <kdavy_> oh, wow, not even Server?
[18:16:09] <kreign> XP Embedded.
[18:16:32] <kreign> their Celerra is probably RHEL or osmething.
[18:16:36] <kreign> w/ GFS
[18:17:36] <kreign> just guessing
[18:17:52] <kreign> probably some unix on their enterprisey shit
[18:18:12] <kdavy_> fun
[18:18:17] <kdavy_> i want a Vista based SAN
[18:18:28] <kreign> haha
[18:18:34] <kreign> kdavy, look at their VNX line then ;)
[18:18:40] <kreign> it's what replaced the clariion
[18:18:56] <kdavy_> right
[18:19:19] <kreign> honestly I'd not hesitate putting in a 2k8r2 "SAN" at a client's site... if their budget qualified for it. :)
[18:19:43] <kdavy_> yea, Windows Storage Server is actually a decent product
[18:20:08] <kdavy_> too bad you can only get it as OEM
[18:30:52] <TuxOtaku> I rather like OpenFiler
[18:31:00] <TuxOtaku> but then, my name DOES mean LinuxNerd.
[18:31:01] <TuxOtaku> :P
[18:31:08] <TuxOtaku> s/name/nick
[18:31:23] <TuxOtaku> oh and where does xenserver keep its install templates?
[18:32:17] <TuxOtaku> I wanna modify the ubuntu server one it comes with 'cos I'm sick of constantly typing in http://archive.ubuntu.com/ubuntu under "install from URL"
[18:36:27] <kreign> openfiler is sorta fail.
[18:51:36] <TuxOtaku> yeah?
[18:52:05] <TuxOtaku> I mean, we're kind of a small operation here
[18:52:15] <kreign> right.
[18:52:30] <TuxOtaku> constantly paying thousands of dollars for proprietary solutions is well...not quite in our budget
[18:52:36] <kreign> I just think the implementation sorta sucks on the UI.
[18:52:42] <kreign> yeah I agree.
[18:52:54] <TuxOtaku> I'll agree on the UI
[18:53:08] <TuxOtaku> it took me a few minutes to figure out how to set up iscsi targets
[18:53:23] <TuxOtaku> if anything, FreeNAS has a better interface
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[18:53:39] <TuxOtaku> it's nowhere near what openfiler is
[18:53:46] <TuxOtaku> but it's interface is great I think
[18:54:26] <Elias_Rus> hi guys
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[18:55:38] <Jarian> makson
[18:55:41] <Jarian> http://support.citrix.com/article/CTX127640
[18:55:44] <Jarian> read release notes
[18:55:56] <TuxOtaku> <kdavy_> i want a Vista based SAN <---sure, and when vista decides it needs you to click a million buttons and ask permission to rebuild your raid10....
[18:56:01] <Jarian> under Citrix Receiver and Access Gateway Plug-in Version Requirements for Access Gateway 5.0.1
[18:56:24] <kreign> TuxOtaku, you mean on each boot, because it forgot something
[18:57:08] <Elias_Rus> Jarian, do you an article about PVS 5.6 performance tuning ?
[18:57:28] <Jarian> Elias_Rus: did you read best practices guide?
[18:57:58] <Elias_Rus> Jarian, I did
[18:59:14] <Jarian> a lot of good stuff in there
[18:59:28] <Jarian> also storage and memory guide is good as well
[19:00:28] <Jarian> also in xd5 calls they are saying [HKEY_LOCAL_MACHINE \System \CurrentControlSet \Control \FileSystem] NtfsMemoryUsage = 2
[19:00:33] <Jarian> xd5 class
[19:00:39] <Jarian> but testing it out to see what it does
[19:01:35] <Jarian> seems that same as fsutil behavior set memoryusage 2
[19:02:51] <Elias_Rus> last week I updated pvs 5.6 upto 5.6 SP1 and got a number of performance issue :(
[19:03:00] <Jarian> like what?
[19:03:43] <Elias_Rus> like slow user logon into workstations
[19:04:03] <Jarian> whre is writecache?
[19:04:39] <Elias_Rus> on a storage
[19:04:52] <Elias_Rus> the problem occured after update
[19:05:14] <Elias_Rus> i had a few PVS servers, and experienced only only server
[19:05:19] <Jarian> storage at the target device?
[19:06:19] <Elias_Rus> i mean , for writecache on every  PVS i have separate LUN
[19:06:57] <Jarian> so wc is going back to pvs server?
[19:07:23] <Elias_Rus> yep
[19:07:53] <Jarian> hmm have you tried putting write cache on target device?
[19:08:09] <Elias_Rus> nope
[19:08:27] <Jarian> i am not a fan of putting writecache on pvs server
[19:08:35] <Elias_Rus> why?
[19:09:13] <Jarian> because for every target device it is writing back to write cache over the same network connection as you are streaming the os
[19:09:42] <Jarian> plus for ha/lb to work all pvs servers have to be able to access the write cache so it has to be in a shared location
[19:09:45] <Jarian> over cifs
[19:12:50] <Elias_Rus> probabply you are right
[19:12:56] <Elias_Rus> it makes sence
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[19:57:29] <Raj> Hi every one
[19:57:35] <Raj> good evening/morning
[19:57:50] <Raj> for me its evening me from India
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[20:00:12] <splatone> whats the best wyse thin client to just access a single application on citrix?
[20:01:15] <Raj> where to download acccess gateway virtual applience iso?
[20:01:39] <Raj> sorry I mean from where to download?
[20:01:44] <splatone> Raj: it should be under access gateway after you log into citrix.
[20:01:46] <Raj> does anyone know url?
[20:02:31] <Raj> does iso image available I cheked it is in ovf format
[20:03:09] <Raj> splatone thanks for your response  I appreciate
[20:04:29] <splatone> Raj: yea you should be able to just go to downloads > access gateway after you log in.
[20:30:37] <gardib> Raj: I have downloaded CAG VPX today, it was a xva-file - not an iso though
[20:30:38] <gardib> https://secureportal.citrix.com/MyCitrix/login/EvalLand.aspx?downloadid=1865604
[20:44:44] <tabularasa> XA6 is pissing me off
[20:44:52] <tabularasa> session hang problems are getting ricockulous
[20:45:43] <tabularasa> Citrix just had us install11 MORE hotfixes
[20:45:48] <tabularasa> 6 MS and 5 Citrix
[20:45:57] <tabularasa> on top of the 5 MS and 5 Citrix we already had installed
[20:55:27] <tabularasa> http://forums.citrix.com/thread.jspa?threadID=282924
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[21:43:35] <makson> tabularasa: sheesh, ya i talked to fred about creating a fourm post with those patches because of all the issues all over the fourms related to what your seeing. That post is awesome
[21:43:40] <makson> the hot fixes really helped.
[21:43:44] <makson> microsoft ones especially
[21:44:28] <jduggan> tabularasa: whats the symptoms?
[21:45:11] <makson> tabularasa: we should put that on the IRC site. it's a great link.
[21:47:14] <tabularasa> "This issue has been happening everyday and we are having real issues with it. What happens is a user logs off, or disconnects from their session, or the session hangs, and the session doesn't exit cleanly, and the profile doesn't unload cleanly. We see sessions in the task manager that only have winlogon.exe, csrss.exe and logonui.exe. Sometimes we can kill winolgon.exe and it works, sometimes we can't. Sometimes that users ntuser.dat or userclass.dat file
[21:47:21] <tabularasa> per my SR....
[21:48:35] <jduggan> ive had those exact issues
[21:48:42] <jduggan> hopefully those patches will sort it
[21:48:58] <tabularasa> did you fix it?
[21:49:03] <tabularasa> "fix"
[21:49:18] <jduggan> i fixed those issues
[21:49:23] <tabularasa> hotfixes?
[21:49:27] <jduggan> but i still have occasional crashes of app servers
[21:49:37] <jduggan> well not crashes, existing clients are fine, but it wont accept new logins
[21:49:52] <jduggan> end up having to restart to fix
[21:49:54] <tabularasa> i blame MS, personally
[21:50:11] <tabularasa> i hope to think that SP1 will add some RDS stability.  (rolleyes)
[21:50:14] <jduggan> i think its a combination of both
[21:50:20] <tabularasa> if citrix will ever support it
[21:51:01] <tabularasa> its also amazing how a bad print driver can kill a server too
[21:51:09] <jduggan> yea
[21:51:18] <tabularasa> not as much of a problem in XA5 as 6...
[21:51:24] <tabularasa> well, at least with 2k3 editions
[21:51:46] <jduggan> yea xa6 full of problems
[21:51:53] <tabularasa> very annoying.. :-/
[21:52:03] <tabularasa> If you use a print server, can you still do a driver mapping?
[21:52:23] <tabularasa> IE, do i have to have the print drivers on the CTX server to use a printer on a print server?
[21:52:27] <tabularasa> i'm assuming yes
[21:52:59] <tabularasa> I suspect this printer, (lanier - but using the minidriver) thats on a print server... i'd like to map it to the citrix universal
[21:53:05] <jduggan> if the client can see the printer and teh client has the printer drives couldnt you just use the universal driver?
[21:53:06] <tabularasa> not sure if thats ossiblre
[21:53:35] <jduggan> my environments just use teh universal printer back to the local client printer
[21:53:50] <tabularasa> mine too, but this is a network based printer
[21:54:00] <tabularasa> i only map the default printer of users, and deliver the rest of the printers with a print server
[21:54:04] <jduggan> where possible i use network printers connected to teh TS server directly
[21:54:23] <tabularasa> i guess I could do that too, but the print server functions are awesome
[21:54:29] <jduggan> yea
[21:54:44] <tabularasa> i just don'e know if i can map the driver to the universal, since hte printer is installed on another box
[21:54:58] <jduggan> yea
[21:55:07] <jduggan> maybe kdavy_ will knwo the answer to that
[21:55:42] <tabularasa> i'm gonna find out tonight, one way or another
[22:02:18] <kreign> tabularasa, what's the name of that big virt conference in chicago?
[22:02:32] <tabularasa> briforum?
[22:04:38] <kreign> thanks. :P
[22:04:40] <kreign> hate that name
[22:04:42] <kreign> can't remember it
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